Care you can see working.
Complex care for children and adults, built around outcomes, evidenced to a clinical standard, and costed clearly from the start.
Care at home, delivered across three pathways.
Different pathways need different oversight, reporting and coordination. One operating model delivers all three.
Medico-legal
Care that stands up to scrutiny: contemporaneous records, clear costs, evidence that holds up. Refer in Oria One, approve a line-by-line costing, follow the team’s checks to the first shift. Records that will still stand up at costs assessment.
→Arrange careFamilies and private clients
Care at home for a child or adult with complex needs: daily visits, 24-hour care or live-in. Nurse-led, from personal care and companionship through to clinical tasks. You see carer profiles and meet the team before they start, you set the goals with us, and you see progress against them. Free assessment first, then a written weekly cost.
→Talk to usNHS, ICBs and local authorities
Complex packages, continuing healthcare and discharge to home. Nurse-led care, delivered as a system: carers smart-matched from a nationwide network, checked before the first shift, mobilised in days.
→Discuss a packageCare happens in real time. Oversight usually does not.
The package that fails rarely fails on the care. It fails on what nobody wrote down.
Mobilisation slips, and nobody says so until the start date has passed.
Staff change, and the family meets a stranger.
Updates arrive late, or as a phone call nobody minuted.
When something is questioned, the record is rebuilt from memory.
Outcomes, not hours.
Every package is built around the goals in the care plan and the rehabilitation plan behind it, with the case manager, the family and the MDT. Progress is reviewed against those goals, so it is evidenced rather than assumed.
Clinical-grade evidence.
Contemporaneous daily records, risk assessments, competency sign-off and incident reporting, clinically governed and held in one system of record. Written at the time, so they can be relied on later.
We understand the claim.
Costed line by line before it starts, however the package is funded, and staffed to a standard we publish. We know who needs to see what, and when, so what was delivered and what it cost is clear to everyone involved.
Six steps, in the order they actually happen.
Referral
Five minutes in Oria One, with an indicative weekly cost on submit.
Assessment
Free, at home, against the care plan and the rehabilitation goals.
Costing and agreement
A line-by-line schedule the funder can rely on; the signatory signs.
Care team
Matched, checked and introduced before the first shift.
Package live
Daily records from the first shift. One named contact.
Review and reporting
Progress against goals, care plans reviewed and signed, reporting against the costing.
See the care as it happens.
Every Oria Care package runs on Oria One, the group's own system. Refer in five minutes, send the agreement to the signatory, follow the team's checks to the first shift.
Complex care, arranged across England and Wales.
Our carers already work across England and Wales, and we recruit around each package wherever the person lives. Tell us where care is needed and we will tell you honestly how quickly we can mobilise.
Looking for work? We have complex care packages open now.
